Privacy Policy

1. Introduction

TransfersManager ('we', 'our', 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our private transfer services.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal information (name, surname, date of birth)
• Contact information (email, phone, address)
• Travel details (origin, destination, dates, flight numbers)
• Payment information (card data processed by Stripe)
• Location data (when using our application)
• Device information (IP, browser, operating system)

3. Processors

To provide the service we rely on providers that process data on behalf of Codelabs Studio S.L. as processors: Stripe (payments), Resend (transactional email), Cloudflare (content delivery and protection), Hetzner Online GmbH (hosting, in Germany), Telnyx (masked-number calls), Google Firebase (push notifications) and Mapbox (maps and routes). The full list and the safeguards for each transfer are in the TransfersManager privacy policy: https://transfersmanager.ai/en/legal/privacy-policy.

• Cerebras Systems Inc. (Sunnyvale, California, United States) processes the text of conversations with Tamara, the voice and chat assistant, to generate its replies; it may include the personal data you mention. The transfer relies on the European Commission Standard Contractual Clauses (Implementing Decision (EU) 2021/914) incorporated in its data processing addendum: https://www.cerebras.ai/dpa.
• Google LLC processes, as a processor, the audio of the conversation with Tamara (Gemini Live) and, with Gemini on Google Vertex AI in a European Union region, the analysis of feedback and the extraction of contact details from demo requests. It is listed as a participant in the EU-U.S. Data Privacy Framework and its data processing addendum incorporates Standard Contractual Clauses: https://cloud.google.com/terms/data-processing-addendum.
• Anthropic PBC (United States) processes text with the Claude model (website builder, support assistant and, as an alternative, chat translation, reading of booking emails and feedback analysis); it may include personal data. The transfer relies on the European Commission Standard Contractual Clauses (Implementing Decision (EU) 2021/914) in its data processing addendum: https://www.anthropic.com/legal/data-processing-addendum.

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience:

• Essential cookies for site functionality
• Analytics cookies to understand usage
• Preference cookies to personalize experience
• Marketing cookies to show relevant content
• Language cookie (NEXT_LOCALE): remembers the language you chose; it is set on your first visit and lasts 365 days

The detail of each cookie, its purpose and its duration is in the cookie policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us: